Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Babycurls relationship with you in relation to this website.

The term Babycurls refers to the owner of the website whose registered office is Office 3, 46 St Helens Rd, Ormskirk, Lancs, L39 4QR. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • You may not create a link to this website from another website or document without Babycurls prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Payment

  • After submitting an order to us we will pass you over to our trusted payment-processing partner (PROTX a partner of royal bank of Scotland streamline) to allow you to provide your payment details in the most secure environment.
  • NB. Streamline is part of the RBS (Royal Bank of Scotland) Group and is one of the largest Internet payment providers in the world. At no point do we store your credit/debit card details on our own computer systems.
  • This helps to protect you and us against fraudulent transactions. We operate a daily security screening process to identify and highlight potential fraud, in partnership with our payment provider, credit agencies and the UK authorities.
  • We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method.

Cancellation

  • You are entitled to cancel your contract if you wish providing you act within 7 working days of receipt of the goods.
  • If you wish to exercise this right prior to despatch of goods please email info@babycurls.co.uk
  • If your order has already been despatched please follow our returns information.

Returns

  • If you're returning something because it doesn't fit or it's not suitable, you'll need to pay the postage costs to return it to us with a covering letter stating whether you want an exchange or refund.
  • We will refund the return postage for items found to be faulty.If an item is faulty on delivery contact Babycurls immediately to explain the fault. We'll either credit you or replace the goods, whichever you prefer.
  • Please note for all unwanted returned items a restocking fee of £4.50 applies. This will be deducted from the total refunded .

Any other questions?

If you have any questions on any aspect of Babycurls please contact us:
Email: info@babycurls.co.uk
Phone: 01695 579547
Post: Babycurls, Office 3, 46 St Helens Rd, Ormskirk, Lancs, L39 4QR